Privacy Policy
Effective Date: June 27, 2026
Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to your name, email address, phone number, service address, or other information submitted through our contact or service request forms. Our website may also collect limited non-personal information such as browser type or general usage data through standard analytics tools.
How We Use Your Information
We use the information we collect to respond to inquiries, provide estimates, schedule and manage pool services, communicate with customers, and improve our website and services. We do not sell, rent, or trade personal information.
SMS/Text Messaging Communications
Waterline Poolworks offers text message (SMS) notifications to customers who provide their mobile number and consent to receive them. By providing your mobile number and agreeing to receive text messages, you consent to receive service-related and billing text messages from Waterline Poolworks, including appointment notifications, technician arrival alerts, service confirmations, invoices, and payment reminders.
Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at 239-292-6094.
Mobile phone numbers and SMS consent will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. Information sharing related to SMS is limited to what is necessary to deliver the messaging service (for example, our messaging provider).
Sharing of Information
We do not share personal information with third parties except when necessary to provide requested services, comply with legal obligations, or work with service providers who assist in operating our business and website under confidentiality obligations.
Data Security
We take reasonable measures to protect personal information from unauthorized access, disclosure, or misuse. While no system can guarantee complete security, we strive to use commercially acceptable safeguards.
Cookies and Analytics
Our website may use cookies or similar technologies to improve functionality and understand how visitors use the site. You may disable cookies through your browser settings, though some features may not function properly.
Your Choices
You may choose not to provide personal information. If you have submitted personal information and would like it updated or removed, you may contact us using the information below.
Third-Party Services
Our website is hosted on the Wix platform. Wix may collect and process certain data as part of providing website hosting, analytics, and security services. Wix's use of information is governed by its own privacy policies.
Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Information
Waterline Poolworks
Cape Coral, Florida
Phone: 239-292-6094
© Waterline Poolworks